If you no longer wish to use the Avis car rental services and have made changes in your plan, you might want to cancel the rental and get a refund. The cancellation process is pretty hassle-free, and anyone can perform it by following the below-given process. Customers can request to get a refund from Avis immediately after canceling their reservation. Here is how you can cancel your Avis reservation manually through the official website:
Visit the official website of Avis car rentals on your web browser through the mobile phone or laptop.
Go to the reservation tab on the homepage and click on the ‘view/modify/cancel’ option from the drop-down menu.
Now select your region, enter your last name and the reservation or rental agreement number, and click on the find reservation button.
Your car rental booking details will appear in the following window.
Navigate the cancel button and state your reason for canceling the rental with Avis.
Follow the on-screen steps and give the cancelation confirmation to cancel your reservation successfully.
At last, you will receive the confirmation mail on the registered mailing address, and your refund will be initiated accordingly.
Make sure that the refund of your canceled reservation depends on the terms and conditions of the car rental.
To get the return deposit, you need to return the vehicle back to Avis in the original undamaged condition at the scheduled time, along with all the accessories. The return deposit hold gets lifted once the Avis agent approves your vehicle return and the security deposit is initiated immediately. The process may take up to 10 to 14 days in order to reflect in your bank account, depending on the condition of the returned vehicle.
If you have any further queries regarding Avis, reach out to the customer executive via call, email, or mobile application. The customer service team of Avis is available 24/7 to assist the customers with any problem.
If you cancel a prepaid booking within 24 hours of making a car rental reservation with Avis, then you can claim the full refund.
The refund amount reflects back in your bank within 7-10 working days.
If you fail to cancel the rental reservation within 24 hours of booking, you will be charged with a penalty applicable to the vehicle reservation. The cancelation charges depend upon the condition of your booking and the time left in the pickup of your car.
Customers need to cancel the reservation within the risk-free 24-hour window to get a complete refund.
You can request Avis to get the refund manually through the official website, or you may reach out to the customer care executive for the same.
If the customers return a damaged vehicle, then there will be a charge applicable as per the policy. Any theft, damage, loss in accessory, scratch to the vehicle may lead the customers to pay a penalty deductible from the security deposit money.
The refund of your security deposit will be refunded in 10 to 14 days. To get the complete refund of the deposit, you need to return the vehicle in its original condition when you took it for the ride.
Hence this was the information regarding the cancelation process of Avis car rentals and its policy. If you are still in doubt about an Avis car rental refund, reach out to the customer care executive via call directly on 1-802-721-7008 or 1 (800) 352-7900. The agent will help and guide you further.