If you want to get your money from Iberia Airlines, you can use the official website for the process. You need to open the airline's official website and follow the instructions below to get a refund from Iberia. If you have booked a ticket with Avios or Avios Plus, you need to log in to your account first. Now follow the steps below to make a refund request:
Once the airline approves your refund request, you get your money in your account within 7-10 working days.
If you face some issue in the online process or want to contact the Iberia customer support, you can follow the steps below:
Before making a refund request from Iberia airlines, you need to know some important refund policies that are stated below:
You can get a full refund from Iberia Airline if you cancel the flight within 24 hours of booking the flight. The 24-hour risk-free window allows you a full refund on refundable and non-refundable tickets. However, there must be a seven-day gap between your booking and scheduled departure.
You are not allowed to change the currency of the refund. However, you can request a travel voucher of Avios credit in place of the refund amount. The travel voucher is valid for up to 1 year of the ticket purchase.
If your flight is canceled from Iberia Airlines without any notice, you are entitled to get your full ticket amount. You can get money back from Iberia in original payment mode or as a travel voucher. You can also request a refund to credit in the form of Avios points. However, you must request a refund in the valid ticket period. You do not get any refund from the airline if the validity of the Iberia ticket expires.
You can also reschedule a flight for free if Iberia has canceled a flight. You get a free refreshment from the airline till you wait for your next flight.
Iberia airlines usually take 7-10 working days to generate your refund. Once the refund team approves your request, the experts initiate your refund in the original payment mode. However, the refund time depends on the payment method and your bank type dial 1 802-308-3254 for details. You can contact the airline's customer support if you don't get your refund from Iberia within a given period. You can check the refund status from the official website in the Manage Booking section and take action accordingly.
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